Privacy Policy
Effective Date: November 3, 2026
Welcome to KitStacks. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website and services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information, including but not limited to:
- Full name
- Email address
- Company name and country
- Usernames and passwords (passwords are stored only in encrypted, hashed form)
- Order, license and subscription details
- Website addresses where you activate a license, the installed product version, and the server's IP address when it checks for updates
- Support messages you send us
- Basic technical data such as IP address and browser details in server logs
Payments are processed by PayPal. We never receive or store your full card or bank account details.
2. How We Use Your Information
Your information is used for the following purposes:
- Providing and improving our products and services, including delivering downloads, license keys, updates and support.
- Managing your account, orders, and monthly or annual plans, including renewals and cancellations.
- Communicating with you regarding your account, purchases, and support requests.
- Preventing fraud, spam, license misuse and unauthorized transactions.
- Complying with legal obligations, including tax and accounting record-keeping and reporting to government agencies when required.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. Your information may be shared with trusted service providers — such as PayPal (payments), Microsoft (email), and our hosting provider — solely for the purpose of providing our services.
We may disclose information:
- To comply with legal obligations or law enforcement requests.
- To protect our rights, safety, and property.
- To prevent fraud or unauthorized transactions.
- For necessary reporting to government agencies, in accordance with applicable laws.
4. Cookies
We use one essential cookie to keep you signed in and remember your cart. We do not use advertising or tracking cookies. The spam check on our forms runs in your browser and does not track you.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Request the cessation of data sharing or processing, subject to legal and contractual obligations.
- Withdraw consent at any time, understanding it may impact our ability to provide services.
You can update your details in your account, or contact us to request a copy or deletion of your data. Order records may be kept for as long as tax and accounting rules require.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly. Continued use of our website and services constitutes your acceptance of any updated terms.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
KitStacks
Legal Assistance Email: legal@kitstacks.com
By using our website or services, you agree to this Privacy Policy and our Terms of Service.